DameWare Mini Remote Control delivers fast, secure, simple remote desktop and laptop control. DameWare Remote Support is a comprehensive and secure on-premises remote desktop client that allows you to control remote users' computers from your desktop, Android, or iOS device, connect to unattended systems, as well as manage your Windows servers and Active Directory infrastructure. Manage it all without leaving your desk with DameWare. In today's distributed, high-speed work environments, having the power to remotely support your key systems, servers, desktops, and laptops, as well as interactively support users, provides real-time savings and lets you get more things done.
SolarWinds offers enterprise solutions that are the powerful, scalable, extensible and customizable.DameWare products are designed to put more hours into your day. With a multitude of remote support solutions available in the market, this whitepaper helps you identify the right remote support tool for your needs. The concept of anytime, anywhere IT support is here to stay because end-users require support, computers require troubleshooting and servers require update and maintenance. Understanding the Need for a Remote Support Solution As remote IT support has become more common in organizations, find out how authentication and encryption play a vital role in securing remote desktop connectivity.
Understand the importance of remote access security to help establish a safe telecommuting environment. The Road to Secure Remote Connectivity & Safer Telecommuting Read this research paper by HDI and SolarWinds, and find out how support centers function in the healthcare industry, what metrics they measure, and what channels & technologies are used for tech support. Opportunities for Healthcare Support Centers to Prove Their Value
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